We want you to judge us based on our customer service

We understand that your "on sale" can't be held up waiting for technical support to call you back.

It is our absolute commitment that you can phone, email, WhatsApp, or dispatch a carrier pigeon to us, any time you need to. And we will get to work on your issue.

Total Ticketing is a B2B supplier of enterprise grade inventory management and ticketing software as a service.

Our flexible software powers, integrated resorts and casinos, stadiums and arenas, festivals and promoters, attractions and theme parks, theatres and travel agents, national sports associations, and more… 

Formed in Hong Kong in 2011 to meet the needs of the Clockenflap Music and Arts Festival, we were Asia’s first full digital ticketing system. We are active across Asia and beyond, with offices in Hong Kong, Singapore, Japan, China, the UK and Canada.

The Senior Team

  • Mike Hill

    CHIEF EXECUTIVE OFFICE

    Mike’s role as CEO of Total Ticketing unites his greatest passions: computing, technology and events.
    Prior to  co-founding the group, MIke had a lengthy career in IT and oversaw the successful birth and launch of several technology businesses. 

    Mike has a Bachelors (BEng Hons) degree from Nottingham Trent University in Electronics and Computing and an MSc Degree from Liverpool University in Computer Science.

  • Pete Gordon

    CHIEF PRODUCT OFFICER

    Pete has overseen the development of the business since inception in 2011.

    He was previously a Founding Director of IT Specialist, Kite Systems, and Director of Operations for RT Sourcing. Pete has e-commerce experience across a range of roles, spanning market research, logistics and commercial management, having previously spent several years working with Dixons Stores Group and Sit-Up TV in the UK.

  • Martin Haigh

    SALES DIRECTOR

    Martin forged a successful 20 year career in banking working for some of the world's largest financial institutions in London, New York and Hong Kong. Martin’s equally successful second career in the event services industry has seen him sell tickets for many of the world's most famous events and promoters. Prior to joining our team Martin was Head of Ticketmaster Asia for a number of years.

Choose Total Ticketing If ...

Your ticketing software belongs in the past

Our modern and constantly-improving system caters to the needs of today’s events and clients. Our on-boarding team can painlessly migrate everything to the new system.

You are launching a new venue

We developed our incredibly feature-rich platform to meet the exacting requirements of integrated resorts. We are confident there is no ticketing use case it cannot handle.

You don't want a 3rd party standing between you and your revenue

Disintermediate your sales and benefit from our simple flat-rate pricing. Your revenue is paid directly to you when your tickets are sold.

“The benefits of working with a Hong Kong-based ticketing platform has contributed significantly to reaching a wider audience, demonstrated by a significant increase in our ticket sales.”

Hong Kong International Literary Festival